Terms And Conditions

/Terms And Conditions
Terms And Conditions 2017-12-19T15:17:32+00:00

Terms And Conditions

All images used are for illustrative purposes only. Photographs, illustrations, brochures, manuals or advertising materials represent in general the Products offered, but are not binding in detail.

In the rare occurrence of duplicate orders between our online store and shop in Co. Wicklow, priority will be given to the customer in store if an item is low in stock and the Online customer will be notified as soon as possible with a replacement delivery date.

Backorders: Items listed as available for back-ordering will be dispatched when the order is complete and all items are available for delivery. Customers will be notified as soon as possible with an approximate delivery date.

The terms herein regulate the purchasers use of products and services provided by Apple Tree Crafts. These conditions apply to all sales from AppleTreeCrafts.ie so long as nothing else is agreed upon in writing between the parties.

The Client and Apple Tree Crafts are independent parties and nothing in the terms and conditions of this agreement shall constitute either party as the employer, principal or partner of or joint venture with the other party. Neither Client or Apple Tree Crafts has any authority to assume or create any obligation or liability, either expressed or implied, on behalf of the other.

Credit card and debit card transactions are processed securely by Stripe Payments, the card details are not visible to Apple Tree Crafts. Following a successful purchase the customer will receive an acknowledgment email confirming that the transaction was successful and the order is being processed, the acknowledgement email will include a unique transaction number and confirms that an offer has been received to purchase the product, the acknowledgement email does not constitute an acceptance of the order nor does it constitute a binding contract, a number of checks including but not limited to security, fraud, delivery options and stock levels will need to be carried out before an order is accepted and a contract to supply the product is entered into. The customer should ensure that they enter a correct email address during checkout in order to ensure that the acknowledgement email and any further emails are received. Apple Tree Crafts are not responsible for non-receipt of any email sent due to computer system failure, spam filters, power failure or any other circumstance outside the control of Apple Tree Crafts. The acknowledgement email will include a unique transaction ID, the transaction ID should be quoted in any correspondence regarding the transaction.

Due to the high incidence of Internet fraud, your transaction will be subject to anti-fraud checks before any items are dispatched, if you select not to use verified by visa or securicode with mastercard during your transaction, or the transaction fails our anti fraud checks then your order may be subject to additional anti fraud measures including confirming that you are the legal card holder and/or verifying the delivery address, these security checks are necessary and may delay processing of your order.

All information, product specifications etc. displayed on this web site are intended for guidance purposes only, prices displayed on the website are inclusive of VAT and additional delivery charges are inclusive of VAT unless otherwise stated. Delivery charges will be added at the checkout stage, the total cost will be visible prior to the customer completing the purchase. Product prices may fluctuate due to currency exchange rates and supplier price variations. Apple Tree Crafts reserves the right to refuse delivery on any products with regard to price fluctuations and stock levels, all products are offered on an invitation to treat basis. An order confirmation does not constitute a contract, it is merely an acknowledgement that your purchase request has been received. An online order will be deemed as accepted when the payment has been received and cleared and the item has been dispatched at which stage a binding contract will have been entered into. All delivery times are estimations only and are reliant on courier and postal services that are outside the control of Apple Tree Crafts.

We strive to provide next business day delivery process where available for in stock items, where the order has been received before 10.00am on a business day (Tue – Fri). Items that are in stock will be processed on the same business day where possible if ordered before 10.00am, orders received after 10.00am or out of hours will be scheduled for processing the next business day, there may be a delay for items that are out of stock at the time of purchase but in any event these items will be delivered within 60 days of the purchase, items will be dispatched to the address provided by the customer during the transaction. All references to time are referring to working or business days (Tuesday to Friday excluding public, national and bank holidays). We reserve the right to change a given delivery time without the need for additional notice. Any changes in price occurring after the time of ordering will not affect an order that has already been accepted. If a pricing error has occurred, we reserve the right to offer you the item at the correct price or you may cancel the order at this stage.


Returns: any item excluding custom items or specially ordered items can be returned for exchange (subject to availability) or refund on condition that tags are attached and there is no sign of any use of the item. Items may be returned up to 14 days from date of delivery.

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